At PDR PROS, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or contact us regarding our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Vehicle information

• Insurance claim information

• Photos submitted for repair estimates

• Any additional information submitted through forms, emails, or phone calls

 

We may also automatically collect certain non-personal information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referring websites

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How We Use Your Information

The information we collect may be used to:

• Respond to inquiries and estimate requests

• Schedule appointments and provide repair services

• Communicate about repair status or customer support

• Improve our website and customer experience

• Process insurance-related information when applicable

• Send occasional updates, promotions, or service announcements

We do not sell or rent your personal information to third parties.

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Sharing Information

We may share information with trusted third parties only when necessary to operate our business, including:

• Insurance companies involved in repair claims

• Payment processing providers

• Website hosting or technical service providers

• Marketing or communication platforms used by our business

These third parties are only given access to information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

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Cookies & Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your computer or mobile device when you visit a website. Cookies help websites function properly and improve user experience.

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How We Use Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic and visitor behavior

• Remember user preferences

• Support advertising and marketing efforts

Some cookies may be provided by third-party services such as Google Analytics, Facebook Pixel, or other marketing platforms.

You can modify your browser settings to refuse cookies or alert you when cookies are being used. However, some website features may not function properly if cookies are disabled.

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Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. While we strive to use commercially acceptable security methods, no method of internet transmission or electronic storage is completely secure.

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Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

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Children's Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

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Your Rights & Choices

You may request to:

• Access or update your personal information

• Correct inaccurate information

• Request deletion of your information when applicable

• Opt out of marketing communications

To make a request, please contact us using the information below.

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Changes to This Privacy Policy

PDR PROS reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

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Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

PDR PROS
Del Rio, Texas
Phone: 830-765-7377
Email: pdrpros@outlook.com

Effective Date: May 25, 2026